Key points
- Arizona's telehealth rule applies when the client is located in Arizona, and the therapist must generally be licensed by the state Board.
- You can check a therapist's license in the Board's public online directory.
- Your therapist must verify your physical location during each session and keep local emergency contacts on file.
- Arizona law requires state-regulated health plans to cover telehealth services they would cover in person, with copays no higher than in person.
- Online therapy is for ongoing care; in a crisis, call or text 988, call 911, or call 1-844-534-HOPE.
Why many Arizonans choose online therapy
Arizona is a big state, and getting to an office can mean a long drive, a lost lunch hour or a babysitter. Video therapy lets you meet from home or any quiet, private place. The National Institute of Mental Health notes that virtual visits do not require travel, may reach people who live in remote areas or cannot drive, and can be effective for conditions such as anxiety, depression and ADHD.
This guide walks through the steps, using the official pages of the Arizona Board of Behavioral Health Examiners and the Arizona Legislature for the rules. It is general information as of October 2026, not legal advice.
Step one: be in Arizona during sessions
Arizona's rule turns on where the client is. The Board's telehealth rule, R4-6-1106, applies to anyone who provides counseling, social work or marriage and family therapy by telehealth to a client located in Arizona.
Your location matters at every session, not only when you sign up. The rule says that a provider seeing a client located outside Arizona must follow the laws and rules of the place where the client is. If you travel in the summer or for work, tell your therapist before the session so you can plan.
Step two: choose a therapist licensed in Arizona
Under the same rule, a person providing these services by telehealth to a client located in Arizona must be licensed by the Board, be competent in providing behavioral health services by telehealth, and make sure telehealth is appropriate for the client's needs. There is a narrow exception for providers licensed in another state, limited to ninety days in a calendar year.
You can check a license yourself. The Board's Directory and Verifications Search page links to its public search of behavioral health professionals. Ask the therapist for the name they are licensed under and their license type, then look them up.
Step three: sort out insurance or self-pay
Arizona law, including A.R.S. 20-1057.13, requires state-regulated health plans to cover health care services provided through telehealth if they would cover the service in person for a member receiving it in Arizona. A deductible, copay or coinsurance for telehealth may not exceed the amount for the same service in person, and a plan may limit coverage to its network except in an emergency.
Your own costs depend on your plan. Call the number on your card and ask about outpatient mental health visits by video, your share of the cost, and whether a provider is in network. Self-pay is another option if you prefer not to use insurance.
Step four: what your first video session looks like
Arizona's rule asks a therapist working by telehealth to go over the limits and risks of telehealth with you and document them, including confidentiality risks of electronic communication, the chance of a technology failure, emergency procedures when the therapist is unavailable, and local emergency contacts or services. At each session, the therapist records how you met and verifies your physical location.
So expect a few practical questions early on, such as where you are right now and who to contact in an emergency. They are routine and a sign the therapist is following the rules.
- Pick a private spotA room with a door that closes, or a parked car, works. Headphones keep the therapist's side of the conversation private.
- Check your deviceA phone, tablet or computer with a camera is enough. Charge it and test your camera and sound a few minutes early.
- Bring your questionsJot down what has been hard lately, what you hope will change, and anything you want to ask about how therapy works.
How we can help
Locascio Wellness is an all-virtual practice, and clients must be physically located in Arizona during each session. We match you with a therapist licensed in Arizona. In Arizona, therapists on our team work with anxiety, depression, ADHD and career counseling.
Here is how starting works. Book a free 15-minute consultation on our booking page or call 267-573-9817. Our administrative team verifies your insurance, and self-pay is available; see insurance and fees. You then book a time directly from your therapist's online calendar, and many therapists offer evening and weekend appointments. Sessions are by secure video and in English.
Our online therapy in Arizona page has more. Online therapy is for ongoing care, not emergencies. If you are in crisis, call or text 988, or call 911; Locascio Wellness does not provide emergency services. Arizona's Department of Economic Security also lists the Arizona Statewide Crisis Hotline at 1-844-534-4673 (HOPE). Taking the first step is often the hardest part, and it is a hopeful one.
Common questions
Do I have to be in Arizona for online therapy with an Arizona therapist?
Plan on it. Arizona's telehealth rule applies to clients located in Arizona, and a provider seeing a client located outside Arizona must follow the laws of the place where the client is. At Locascio Wellness, clients must be physically located in Arizona during each session, so tell your therapist ahead of any travel.
Why does my therapist ask where I am at each session?
Arizona's Board of Behavioral Health Examiners rule requires it. A therapist working by telehealth records the mode of each session and verifies your physical location, along with local emergency contacts if they have changed. It is a routine safety step, and being asked is a good sign that the therapist is following the rules.
How do I check an Arizona therapist's license?
Use the Arizona Board of Behavioral Health Examiners' Directory and Verifications Search page, which links to its public search of behavioral health professionals. Ask the therapist for the name they are licensed under and their license type first, then compare what you find. It is an ordinary question, and a good therapist will welcome it.
What happens in the free consultation?
The free 15-minute consultation is a short conversation before your first session. You can share what you are looking for, ask how online therapy works and talk about insurance or self-pay. We then match you with a therapist licensed in Arizona, and you book a time from their online calendar. You can book online or call 267-573-9817.
Sources
- Arizona Board of Behavioral Health Examiners: Telehealth (excerpts from Arizona statutes and Board rule R4-6-1106, updated November 2, 2025)
- Arizona Board of Behavioral Health Examiners: Directory and Verifications Search
- Arizona Revised Statutes 20-1057.13: Telehealth; coverage of health care services
- Arizona Department of Economic Security: Behavioral Health Resources (Arizona Statewide Crisis Hotline)
- National Institute of Mental Health: Getting Mental Health Support Virtually
Published by Locascio Wellness. Published October 23, 2026. Clinically reviewed by Anthony Locascio, PsyD, LPC. This page is general information, not medical advice or a diagnosis.